Privacy & GDPR Policy

Introduction

Nick Kelly Fitness (“we”, “us”) is committed to protecting your personal data and your right to privacy. This policy explains what personal information we collect, why we collect it, how we use it, and the rights you have under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using this website and submitting an enquiry, you agree to the collection and use of your information as described in this policy.

Who we are

Nick Kelly Fitness is a sole trader providing mobile personal training services across Dorchester, Weymouth, Bridport, East Devon and West Dorset. For the purposes of data protection, Nick Kelly is the data controller responsible for your personal data.

If you have any questions about this policy or how we handle your data, you can contact us at info@nickkellyfitness.com or on 07729 547724.

What data we collect

We collect data for enquiries about the service and only use it to manage these enquiries. The information we may collect when you submit an enquiry or request a free call includes:

• Your name.
• Your email address.
• Your phone number.
• Your preferred training type and preferred contact time.
• Any message or details you choose to include with your enquiry.

We do not collect or store payment card details through this website. Any payments for sessions are arranged directly between you and Nick.

How we use your data

We use the personal information you provide solely to manage your enquiry. This includes:

• Responding to your enquiry and arranging a free call or taster session.
• Contacting you about your enquiry by phone, email or text.
• Scheduling and delivering training sessions where you choose to go ahead.

We rely on your consent and our legitimate interest in responding to your enquiry as the lawful basis for processing your data. We will not use your information for any unrelated marketing or pass it on for any other purpose.

Website analytics

This website uses lightweight analytics to understand which pages are visited and how visitors find the site, so we can improve it. This may include your approximate location (based on your IP address), the pages you view and the buttons you click. This information is aggregated and is not used to identify you personally.

Cookies

This website uses essential local storage to remember your session and keep the site working correctly. Where we use analytics, these are set only with your consent. You can withdraw consent at any time by clearing your browser storage.

How long we keep your data

We keep your enquiry details only for as long as is necessary to manage your enquiry and any resulting training. If you do not go ahead, we will delete your enquiry information within a reasonable period, typically within 12 months.

Who we share your data with

We do not sell or rent your personal data. We only share your information with service providers who help us run the website and respond to enquiries (for example, the platform that hosts this site and email delivery). These providers act on our instructions and are bound by confidentiality.

We may disclose your information where required to do so by law or to protect our legal rights.

Your rights under UK GDPR

You have the following rights over your personal data:

• The right to be informed about how we use your data.
• The right of access to the personal data we hold about you.
• The right to rectification if your data is inaccurate or incomplete.
• The right to erasure, also known as the right to be forgotten.
• The right to restrict or object to the processing of your data.
• The right to data portability.
• The right to withdraw consent at any time, where processing is based on consent.

To exercise any of these rights, contact us at info@nickkellyfitness.com. We will respond within one month.

Data security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or destruction. Access to your enquiry information is limited to Nick and the secure platform that hosts this site.

Changes to this policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised date.

Complaints

If you are unhappy with how we handle your data, you have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk or on 0303 123 1113. We would, however, appreciate the chance to address your concerns first, so please contact us directly.